Terms and conditions,
Privacy Notice & policy
Emma Greenstein Hypnotherapy understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits www.emmaghypnotherapy.com
This privacy notice tells you what to expect us to do with your personal information.
Emma Greenstein Hypnotherapy does not collect personal data about you unless you contact us. Any personal data we do collect will only be used as permitted by law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of www.emmaghypnotherapy.com.
If you do not accept and agree with this Privacy Policy, you must stop using the Site immediately.
​
Information About Us and contact details
Our Site is owned and operated by Emma Greenstein, a Sole trader.
Email address: emmaghypnotherapy@outlook.com
Telephone number: 07799850341
What information we collect, use, and why
We do not place cookies on your computer or device, nor do we use any other means of data collection. If you send us an email, we may collect your name, your email address, and any other information which you choose to give us.
We collect or use the following information to provide therapeutic services.
-
Name, address, and contact details.
-
Date of birth
-
Emergency contact details
-
Health information - including medical conditions.
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
Your right to erasure - You have the right to ask us to delete your personal information. You can read more about this right here.
Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
Your right to object to processing - You have the right to object to the processing of your personal data. You can read more about this right here.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.
For more information about our use of your personal data or exercising your rights as outlined above, or to make a data protection rights request (known as a ‘subject access request’) please contact Emma Greenstein Hypnotherapy using the contact details at the top of this privacy notice.
If you make a request, we must respond to you without undue delay and in any event within one month.
​
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide therapeutic services are:
-
Consent - we have permission from you after we gave you all the relevant information. All your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
-
Legitimate interest: -we need the information so that we can offer appropriate therapy to clients. We may need to be able to contact their emergency contact person in an emergency.
Where we get personal information from
-
Directly from you
How long we keep information and data storage
1 year
We will only store your personal data in the UK. This means that it will be fully protected under the GDPR.
Duty of confidentiality
We are subject to a common law duty of confidentiality. However, there are circumstances where we will share relevant information. These are where:
-
you’ve provided us with your consent
-
we have a legal requirement (including court orders) to collect, share or use the data;
-
on a case-by-case basis, the public interest to collect, share and use the data overrides the public interest served by protecting the duty of confidentiality (for example sharing information with the police to support the detection or prevention of serious crime);
-
If in England or Wales – the requirements of The Health Service (Control of Patient Information) Regulations 2002 are satisfied; or
-
If in Scotland – we have the authority to share provided by the Chief Medical Officer for Scotland, the Chief Executive of NHS Scotland, the Public Benefit and Privacy Panel for Health and Social Care or other similar governance and scrutiny process.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Changes to this Privacy Policy
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Any changes will be immediately posted on www.emmaghypnotherapy.com and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations.
​
Last updated
13 October 2024
​
​